IBM AIOps consulting services, implementation
and managed support based on your business
and technical requirements.
Modern environments generate data across applications, databases, containers, networks and cloud infrastructure. The challenge is quickly understanding what failed, what is affected and what to do next.
Separate dashboards show different parts of the same issue, making investigation slow and difficult.
Repeated notifications hide the incidents that require immediate attention.
Application and infrastructure teams spend hours comparing logs, alerts and previous tickets.
Overprovisioned workloads increase cost, while under-resourced applications create performance risks.
IBM AIOps services use artificial intelligence, observability data and automation to improve IT monitoring, incident investigation and resource management. Teleglobal connects IBM AIOps technologies with your applications, infrastructure, cloud platforms and existing IT service processes.
Teleglobal uses IBM Instana, Concert Operate and Turbonomic to improve monitoring, incident
response and IT resource management.
IBM Instana automatically discovers applications and infrastructure and provides real-time, full-stack observability. As your IBM Instana observability partner, Teleglobal handles setup, tuning and ongoing support.
Our IBM Instana implementation services cover:
IBM Concert Operate correlates, groups and deduplicates events across applications, infrastructure and networks.
Our IBM Concert Operate implementation covers:
IBM Turbonomic helps improve resource use and cost efficiency across hybrid and multicloud environments.
As an IBM Turbonomic implementation partner, Teleglobal helps with:
IBM Instana automatically discovers applications and infrastructure and provides real-time, full-stack observability. As your IBM Instana observability partner, Teleglobal handles setup, tuning and ongoing support.
Our IBM Instana implementation services cover:
Start with your most important operational problem. Teleglobal will assess your current monitoring tools, application environment and support processes before recommending IBM Instana, Concert Operate, Turbonomic or a combined solution.
We review your operational problems, monitoring gaps, application risks and business priorities.
Our team documents applications, infrastructure, cloud platforms, event sources, monitoring tools and ITSM processes.
We determine whether your requirement needs IBM Instana, Concert Operate, Turbonomic or a connected solution.
We prepare the architecture, integration plan and proof-of-value scope for one priority environment.
The selected IBM technologies are configured and connected with your agreed applications, platforms and workflows.
Teleglobal provides IBM AIOps managed services covering platform support, monitoring, reporting and ongoing optimisation based on the agreed service scope.
We review your operational problems, monitoring gaps, application risks and business priorities.
Our team documents applications, infrastructure, cloud platforms, event sources, monitoring tools and ITSM processes.
We determine whether your requirement needs IBM Instana, Concert Operate, Turbonomic or a connected solution.
We prepare the architecture, integration plan and proof-of-value scope for one priority environment.
The selected IBM technologies are configured and connected with your agreed applications, platforms and workflows.
Teleglobal provides IBM AIOps managed services covering platform support, monitoring, reporting and ongoing optimisation based on the agreed service scope.
Assessment, implementation and managed support for IBM solutions.
Integrate IBM AIOps with AWS, Azure, Google Cloud and hybrid environments.
Start with the IT challenge, then choose the right IBM solution.
Consulting, implementation, integration and ongoing support through one team.
Defined responsibilities, support coverage and escalation from day one.
Defined service levels, response times and escalation for reliable operations.
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