How Teleglobal’s Managed Services Team Helped Streamline Operations and Cut Costs for an NBFC Client
Client Overview
The client is a leading Non-Banking Finance Company (NBFC) in India. They provide unsecured business loans across major cities, including Mumbai, Pune, Bangalore, Chennai, Delhi, Hyderabad, Jaipur, Kolkata, Chandigarh, and Ahmedabad.
The company built its reputation as a tech-driven lender. They use payment datasets, credit scoring, dynamic repayment, and automated collections to assess borrowers. Most loans are under INR 1 million. Over 75% are given to proprietorship and partnership firms.
The Need
The client ran workloads across two environments:
On-premises systems using Linux and Windows.
AWS cloud.
They needed better control of both setups. Their goals were clear:
Improve application efficiency.
Enable quick scaling without manual work.
Reduce operational costs.
Improve monitoring, backups, and maintenance.
Teleglobal’s Solution
Teleglobal provided full managed services. The scope covered deployments, backups, cost control, patching, and disaster recovery.
Key Measures Implemented
Application Deployment: Automated deployments and rollbacks. Database replications maintained data accuracy.
Hybrid Model Optimization: Connected AWS with on-premises infrastructure using a secure VPN. This created a smooth hybrid setup.
Data Protection: Backups were automated with AWS Lifecycle Manager and AWS Backup.
Multi-AZ RDS for high availability.
AMIs kept for 15 days. Snapshots for 7 days.
Data dumps for recovery when needed.
Security: Managed security certificates with timely renewals. IAM followed AWS best practices. Access was protected with strict rules, Security Groups, and KMS encryption.
Disaster Recovery: CloudEndure enabled real-time replication. It supported fast recovery and prevented data loss.
Fortnightly reports showed improvements and system health.
AWS Services Used
Teleglobal used a wide range of AWS tools:
Compute and Storage: EC2, EBS, S3, FSx
Networking and Security: VPC, VPN, WAF, GuardDuty, Security Groups, KMS
Monitoring and Logging: CloudWatch, CloudTrail
Databases and Analytics: RDS, Redshift, ElastiCache
Backup and Recovery: AWS Backup, AMIs, Snapshots, CloudEndure
DevOps: CodePipeline, Lambda, ECS, Amplify
Other Services: Route53, CloudFront, API Gateway, Secrets Manager, IAM
Outcomes
Teleglobal’s managed services produced strong results:
Cost Savings: Optimizations cut AWS costs by up to USD 5,000.
Better Performance: Regular patching boosted app speed and reliability.
Efficient Management: Hybrid setup was streamlined for easier control.
Data Protection: CloudEndure and backups stopped data loss.
Scalability: Apps scaled on-demand without manual input.
Business Impact
The client gained:
Reliable applications with higher uptime.
Lower AWS bills through constant optimization.
Safer operations with strict monitoring and strong security.
Confidence in disaster recovery with real-time replication.
Conclusion
Teleglobal’s Managed Services team helped the NBFC reduce costs and improve operations. With automation, monitoring, and 24×7 support, the client now runs secure, scalable, and efficient systems across AWS and on-premises infrastructure.
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