Experience Level: 3 to 5 Years

Job Description:

• Duties and responsibilities include, but are not limited to, the following:
• Deploy and maintain Azure resources and other cloud technologies.
• Implementation and support for Networking, Databases, Software, and Servers in the Cloud.
• Design architecture for integrating core infrastructure technologies in support of enterprise applications.
• Perform risk assessments of existing and new technology deployments.
• Recommend, implement, and monitor security auditing and alerting solutions.
• Monitor cloud and on-premise resources to verify integrity and availability.
• Troubleshoot operational issues, escalate as appropriate and offer solutions.
• Collaborate with application development, network/security, and infrastructure teams to ensure seamless integration within the production environment, including validation planning, validation testing coordination, and reporting production readiness for deployment.
• Establish standards, tools, and processes to be used by the team and create procedures to guarantee adherence and compliance to those standards.
• Develop, document, and understand internal IT processes and procedures.
• Utilize automation tools such as Terraform, Ansible, or similar.
• Ensure timely resolution of issues, responsible for communicating with all impacted parties the status and resolution of all issues.
• Communicate with customers and notify them of impending changes or agreed outages.
• Keep current on new technologies and advancements in current technologies.
• Assists with special projects or other duties as assigned.

Key Responsibilities:

• Strong working knowledge of security best practices for Microsoft Azure and other cloud technologies.
• Experience deploying Azure resources and other cloud technologies, including, PAAS, IAAS, SAAS, Power BI, etc.
• Experience with Azure Active Directory, Conditional Access Policies, and third-party single sign-on technologies.
• Experience with Azure Landing Pages, Blueprints, RBAC, and PowerShell scripting.
• Strong understanding of security concepts surrounding operating systems and applications.
• Experience with Microsoft technologies such as Active Directory, Group Policies, Certificate Services, IIS, etc.
• Ability to create detailed Visio diagrams.
• Knowledge of IT industry standards, change management processes, and use of enterprise standards change control procedures.
• Ability to work collaboratively with internal and external groups in a team environment to improve overall customer service and support.
• Ability to establish and maintain effective working relationships with internal and external customers.
• Ability to work independently, prioritize existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance.
• Proven background in providing excellent customer service.
• Strong analytical and problem-solving skills; think and act quickly to solve issues.
• Requires excellent verbal and written communication skills. Must have the ability to provide the explanation of technology for nontechnical managers, directors, and above. Great people skills are a must.
• Maintain up-to-date knowledge of emerging technologies and practices.
• Ability to understand the laws, rules, regulations, policies, procedures, standards, and guidelines governing all activities.

PREFERRED QUALIFICATIONS

• Ability to work on multiple concurrent projects.
• Ability to follow standard change management processes. Document and evaluate the impact of required changes to the various systems. Plan, schedule, and communicate changes to be implemented.
• Ability to understand and follow sometimes complex oral and written instructions.
• Experience utilizing tools and research abilities to resolve technical issues.