Experience Level: 4 to 5 Years

Job Description:

We are seeking a detail-oriented Collections Specialist to join our finance team.
The ideal candidate will be responsible for managing the collections process, ensuring timely
payments, and maintaining positive relationships with our clients.

Key Responsibilities:

• Manage the collections process for outstanding invoices, ensuring timely follow-up and
  resolution.
• Communicate effectively with clients regarding their accounts, payment terms, and
  outstanding balances.
• Analyze customer accounts to identify payment patterns and potential risks.
  Prepare and send collection Emails and payment reminders.
• Collaborate with the sales and customer service teams to address any billing disputes or
  discrepancies.
• Maintain accurate records of all collection activities and update the accounting system
  accordingly.
• Report on collection metrics and contribute to improving processes and strategies.
  Assist with month-end closing and reporting as needed.

Preferred Qualification:

•  Bachelor’s degree in finance, accounting, or related field preferred.
• Proven experience in collections or accounts receivable, cloud environment.
• Strong communication and negotiation skills.
• Proficient in accounting software and Microsoft Office Suite (especially Excel).
• Detail-oriented with excellent organizational skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.